Debrief, Apologies and Restoration as a Leader
In the business context, this can be the single most vital component to master. His perception must change to protecting being “right” and focus on a culture of continuous improvement. This would include restoring relationships that may have been impacted by whatever was not working from a system or a process point of view. The fact is that the system and process drive behaviour – change will be inevitable. Being connected and mindful of the impact of relationships is a much more proactive way of dealing with challenges. Statistically, it has shown a yield of higher team retention and impactful leadership.
The hourglass, treadmill and the bonsai…
No, I will not start this post with … so, an hourglass, treadmill and bonsai walk into a bar, I promise. Jokes aside, this morning, I went for a walk. As I was walking, I remembered my walks in the city, just as I arrived in Cape Town (14 years ago), to and from the courthouse, post office, advocates chambers and other public offices. Back then, it was about keeping costs low and moving more.