How love really does makes the business world go round

November 06, 2019

As much as business is about useful products or services or even, systems and processes, it is more about people. At the end of the day, business is all about relationships. Your ability to build and sustain relationships well is directly correlated to ultimate success.
Naturally, the most important relationships to build as a priority are client relationships. It is essential to listen to clients when they are unhappy as much as it is to appreciate praise. Not only does constructive criticism enable us to grow and learn, but it means that the client cared enough to tell you so that you can fix it, and that in itself is excellent!

The other relationship often very trying to maintain our employee relationships. True, it is much easier to maintain a positive relationship with the good performers. The challenge lies in maintaining a positive relationship with the poor performers, the latecomers, the abusers of sick leave and the selfie-obsessed. As much as it is necessary that rules are applied to all equally and therefore, those unacceptable behaviours are dealt with in terms thereof; it is also vital to exercise empathy. Staff retention has become extremely challenging in a world of instant gratification, and for that reason, maintaining healthy relationships is critical.

Stakeholder relationships, too many businesses see themselves as islands, and by doing so, do not collaborate when working with other stakeholders. The engagement often becomes self-centred, which is not conducive to a mutually beneficial working relationship.

The secret to all of this I have learnt is love; all you need is love.

Share via:

You might
also like…

When “testing” in business involves the human element…

When “testing” in business involves the human element…

“True, that the outbreak of the Covid 19 virus has created a global reaction, which some say were too slow in some countries. Be that as it may, we are now in a place where small businesses have to be more innovative than ever if they stand any chance at surviving this. Not just physically and mentally but economically.

When #Covid19 became real for me, I sat down and started to read. I read for hours just about anything I could find that was authored by a medical professional or appeared in some credible publication. Once I felt I (as a layperson) understood the virus better and almost became “friendly” with it. It dawned on me that it is just a matter of time before it meets me, my family or anyone in my inner circle. So, I need to plan with that in mind.”

Fear – How embracing diversity helps navigating uncertainty

Fear – How embracing diversity helps navigating uncertainty

“True, that the outbreak of the Covid 19 virus has created a global reaction, which some say were too slow in some countries. Be that as it may, we are now in a place where small businesses have to be more innovative than ever if they stand any chance at surviving this. Not just physically and mentally but economically.

When #Covid19 became real for me, I sat down and started to read. I read for hours just about anything I could find that was authored by a medical professional or appeared in some credible publication. Once I felt I (as a layperson) understood the virus better and almost became “friendly” with it. It dawned on me that it is just a matter of time before it meets me, my family or anyone in my inner circle. So, I need to plan with that in mind.”